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CONTACT

Following the Covid-19 pandemic, we now have a much smaller team working on a day to day basis. This means we may take a little longer than usual to handle your enquiry. Rather than calling us, you may find it faster to follow the channels provided HERE to ensure your enquiry is handled directly by the correct persons.

If you would like to speak to reception, please call 0151 707 6777.

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REPORT A FAULT

To report a maintenance fault or log a maintenance job, please click the button below & fill in the form.

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PUMP OUTS

We only take pump-out bookings online. We complete pump-outs at Liverpool Marina on Thursdays and Salt House Dock on Fridays. Please click below to book.

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FUEL

To book fuel, please click below. We complete fuel bookings on Tuesdays. If you need to order fuel outside of these times, please book here and email us to advise of the new date required.

LOCK TIMES

To view or download lock times, please click the button below.

Download LockTimes

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OUT OF HOURS LOCK

Our locks operate between 5am - 10pm. If you require an lock in or our outside of these times, you will need to book here.

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CAMPERVAN

We no longer accept campervan bookings over the phone or by email. Please book in online here.

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CHANGE BERTH

If you would like to change your berth, please complete the request form here.

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ACCOUNT QUERIES

Please call Chloe on 07711959222

or click below to email.

RATES / FEES

Our rates are available to view online. To get a quote or berthing price. please click here.

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ELECTRICITY

Top up cards can be purchased from the vending machine in the foyer 24/7, or large quantities can be ordered here.

BOOK A BERTH

If you would like to enquire about berthing here, please click here.

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ACCESS CARDS

Order more or replace existing here

EMERGENCIES

Our remote office is open Monday - Friday 9 am - 5 pm.

If there is an emergency outside of our working hours or on the weekend please get in touch with the below:

Ged (on site) 07557900649

Chloe (off site) 07711959222

If there is a risk of injury or death, please call the emergency services.

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